Questions and answers
Q.
Reconciliation starts, but the screen comes up with the wrong
Opening Balance.
It is not the same as the ending balance on the last reconciliation report.
A. This
balance is not stored. When
reconciliation starts, this balance is
calculated, as the sum of all previously
reconciled transactions. That is the
clue. Look for the possibility that
some reconciled transaction has been
disturbed. Unfortunately, the reasons
for this are numerous and very individual,
but usually relate to re-visiting some old
transaction. In rare cases, the problem can be due to data damage, discussed in Chapter 26.
Q. I
start reconciliation, and QuickBooks spends a
lot of time setting up a reconciliation for a
different account. How can I control
which account is reconciled?
A. Open
the register for that account, before
starting reconciliation. Have it
displayed on top, when reconciliation is
started. You also may want to make some
entries, before starting reconciliation.
Q. The
register contains a hidden transaction. XE
"transaction:hidden"
The register shows an incorrect
balance, XE "account
balance:incorrect" but the
transaction is not there. It is a
duplicate of a real transaction.
A.
Transactions may have a wild date, well in
the past, with two possible causes. In
the first, an historical transaction was
entered, with a date in the past. Then
a current transaction was entered, without
checking the date. The sticky date
feature kept the date of the historical
entry, and used it in the current
entry. The other possibility is a
simple typing error. In either case,
you can find it by scrolling up the register,
or using the Go To button..
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