Chapter 1
Why do people call Tech Support?
For almost two years I
answered calls to Intuit Technical Support,
listening to the many QuickBooks users who
had problems. I found that most calls
fell into a few main categories. While
developing this book, I have been an active
participant in the CompuServe QuickBooks
Forum, where the same needs appear again and
again. By far the largest number of
questions involve accounting. A few
users ask for direct accounting advice.
Others seem to be asking about the details of
solving accounting problems using QuickBooks
With better understanding of the true
function of accounting, and of the QuickBooks
method of doing accounting, there would be
little to question. People would simply
know what to do.
QuickBooks has its own
method of accounting, so different that it
might be called revolutionary. Courses
in accounting teach debits and credits, but
QuickBooks keeps them out of sight. The
essence of accounting is recording the flow
of value in your business. Chapter 2
tells what accounting is really doing, in terms significant to a business owner. In all of the succeeding chapters, where accounting is involved it comes first, then steps to do the accounting in QuickBooks are explained.
This approach asks you to
invest some time to learn (or review) the
basics. Invest is exactly the right
word. Your return should be a better
understanding of how the accounting works,
and how QuickBooks handles it. The
payback comes in proficiency, in doing the
job quickly and getting it right the first
time.
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